Refund policy

Orders, once acknowledged by India4Local, may not be cancelled without express written authorization by India4Local. When authorized, the following cancellation fees may apply:

Order Cancellation Policy - Fee Schedule
Product Type	Agreement Reached (Order placed by customer; accepted & acknowledged by India4Local)	Fee
All Products	Before	None
All Products	After	100%*
* subject to adjustments based on costs incurred or order processing cycle

 

This Order Cancellation policy applies when the customer cancels all or part of an order after order acceptance and acknowledgement from INDIA4LOCAL but before shipment of goods or execution of services.

Orders Cancelled After Shipment will be treated as a “Return” with all applicable fees.

Orders which are Refused at Delivery may be assessed an order cancellation fee, a re-stocking fee and/or other applicable fees.

Return Policy:

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@bongfooodie.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@bongfooodie.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your suitable payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.